Human Rights Commission | Te Kāhui Tika Tangata

Systems & Platform Lead

Salary: Band 4B ($109,207 to $147,751)

Contract Type: 12-month Fixed Term Contract - Full Time

Location: Wellington (flexible working supported)

Kōrero mō te tūranga | About the role

We are seeking a Systems and Platform Lead to take ownership of the Commission’s core service delivery platforms, including our Dynamics 365 CRM (Te Matatuhi) and Power BI environment.

This is a newly established role that will strengthen our internal capability. It is a hands-on role that combines platform ownership with active development and delivery.

You will play a central role in stabilising, improving and evolving our systems to ensure they are reliable, fit for purpose and able to support continuous improvement in how we deliver services to the public.

This is a fixed-term position for 12 months, reflecting a focused period of system enhancement, development and capability uplift.

What you will do

You will lead the day-to-day ownership and ongoing development of Te Matatuhi and associated platforms. This includes:

• Designing, building, and implementing solutions within Dynamics 365 and the Power Platform

• Developing workflows, automations, and system enhancements to meet business needs

• Configuring and extending the platform using low-code tools and, where required, custom development

• Providing end-to-end oversight of the Dynamics 365 CRM and Power BI environment

• Ensuring system integrity, performance, and usability

• Taking a hands-on role in troubleshooting issues and delivering improvements

• Building internal documentation and improving system visibility and understanding

• Working closely with business teams to translate operational needs into practical system solutions

• Managing and quality-assuring vendor inputs where required

• Supporting reporting, data quality, and insight generation

This role sits at the intersection of systems, service delivery and continuous improvement.

He kōrero mōu | About you

We are looking for someone who combines strong platform expertise with sound judgement and a pragmatic, delivery-focused approach.

You will bring:

• Demonstrated experience building and delivering solutions in Dynamics 365 and/or the Power Platform

• Experience developing workflows, automations, or integrations (e.g. Power Automate or similar tools)

• Strong understanding of system configuration, data structures, and platform capability

• Experience working with reporting tools such as Power BI

• Ability to translate business needs into effective system design and implementation

• Experience managing vendors and providing quality assurance over technical work

• Strong problem-solving skills and attention to detail

• The ability to work effectively in a small organisation where roles are broad and hands-on

Te Kahui Tika Tangata | About the Commission

The Human Rights Commission works to promote and protect human rights in Aotearoa New Zealand. Our Information and Dispute Resolution function supports people to understand their rights, raise concerns, and resolve disputes.

Our systems are critical to this work. They enable us to manage enquiries and complaints, generate insights, and improve how we deliver services.

Why join us

This role offers the opportunity to:

• Take ownership of a core platform that underpins the Commission’s service delivery

• Build sustainable internal capability in a critical area

• Reduce reliance on external vendors and improve system quality

• Deliver meaningful improvements that directly support access to human rights services

• Work in an organisation with a clear public purpose and impact

Ngā whaipainga o te mahi kei te Kāhui Tika Tangata | Benefits of working at the Human Rights Commission

• Generous leave package of five (5) weeks Annual Leave + an additional suite of leave, (Commission Days, Cultural Leave)

• Te Tiriti Based Organisation

• 37.5 hrs working week

• Flexible Working

Ō mātau uara / Our Values are:

Our values guide how we behave as an organisation and as individuals to achieve our mission:

• Mana Tangata – human dignity

• Māia, tika, pono – courage and integrity

• Whanaungatanga – relationships

Te Whakauruuru me te Kanorautanga | Inclusion & Diversity

We are open to applicants with a broad range of relevant experience.

We celebrate diversity and do not discriminate in our hiring practices and, to build a strong dynamic workforce, actively seek a diverse applicant pool including those with a range of lived experiences. We welcome applications from disabled people, and from people with diverse ethnic, cultural and religious backgrounds.

Please let us know, if any of our processes pose a barrier for you, or there is any support or assistance that would facilitate your participation in the application process. The job description and this advertisement are available in alternative formats and can be provided on request.

Me pēhea te tuku tono | How to apply

To apply – please click “apply for this job” and complete the application form. Please submit your CV and a brief cover letter outlining your interest in the role and relevant experience.

If you would like to get in touch with the People and Culture Team at the Human Rights Commission, please email peopleandculture@tikatangata.org.nz.

To download a job description, please click here.

Applications close Friday 26 June 2026

Applicants must have legal working rights in Aotearoa New Zealand and be able to satisfy standard pre-employment checks.